1. Introduction

This privacy policy contains information on how we, “ICE VAPE” Ltd., registered in the Registry Agency with UIC: 205997606, headquartered and managed at: Rudartsi village, Pernik district, Pernik municipality, Cherni Vrah № 134, hereinafter referred to as ICE VAPE, use the personal data you provide when using our services, not limited to the use of our website and mobile applications (collectively referred to as “the Website”). Before using our services, please read this Privacy Policy and make sure you understand it. When visiting and/or requesting services through our Website, you consent to your personal data being collected in accordance with the conditions set out in this privacy policy, with the right to withdraw your consent at any time.

2. What Information Do We Collect About You?

We collect personal information when you order goods or services through our Website, when you fill out surveys. We also collect information about how you use the Website through so-called “cookies” (as defined below). ICE VAPE will collect data that identifies you and/or your location, when necessary (this may include your names, email address, home address, telephone number, geolocation information, etc.), but only if you have voluntarily provided it to us. We collect data solely for the purpose of performing the services offered on our Website and to provide you with information regarding ICE VAPE and the services you are interested in that we offer. Your personal information may be collected through: online and phone food orders; participation in contests and competitions; subscribing to our newsletters; creating a user profile; sending messages through our contact form or through correspondence on the Website, or through advertising, surveys, and direct marketing. We do not collect sensitive data about you.


Some of the collected data does not personally identify you but tracks how you use the Website so that we can better understand the interests of our customers and accordingly improve satisfaction with its use when ordering food. We receive these data through the use of “cookies”. “Cookies” are small files containing data transferred to your device so that it can be recognized and able to save information from the Website used in subsequent visits. We collect technical information from your mobile device or how you use the services through it, for example, your location and some characteristics of it, data on the performance of your device, information about the browser and operating system/service provider, including connection method, IP address, date and duration of access, inquiries made by you, amount of data transferred. Your device and/or web browser should provide you the opportunity, if desired, to allow or prohibit the use of “cookies” from their settings. To learn more about “cookies”, including how to check how they have been received, manage or delete them, visit www.allaboutcookies.org.

4.Google Analytics:

This website uses Google Analytics, a web analysis service offered by Google, Inc (“Google”). Google Analytics uses so-called cookies, text files stored on your computer, to enable analysis of website usage by users. The information about your use of this website, obtained through cookies, is usually transmitted and stored by Google on servers in the USA. IP anonymization is activated on this website, so Google partially deletes the IP address of the user in the member states of the European Union, as well as in other countries of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address sent and partially deleted on servers in the USA. At the request of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activities and provide the website operator with other services related to website and internet usage. Google will not link the IP address sent by your browser through Google Analytics with any other data held by Google. You can prevent the recording of cookies by adjusting your browser settings accordingly. If you do so, you may not be able to use all the features of this website. You can prevent Google from collecting the data generated by the cookies and related to your use of the website (including your IP address) and from processing this data by Google, by downloading and installing the browser plugin available at the following internet address: https://tools.google.com/dlpage/gaoptout?hl=en. Please note that the use of the browser plugin is limited to the respective browser and respective computer, and after installation, it should not be deleted to preserve the deactivation of Google Analytics. Google's privacy statement is available at http://www.google.com/intl/bg/policies/privacy/. You can also refuse the collection of data by Google Analytics by clicking on the following link. An Opt-Out-Cookie will be created on your computer, which prevents the future collection of your data when you visit this website.